Kimberly Kendall, workforce education director for Lehman College’s School of Continuing and Professional Studies, will be the first to express her fondness over what technology of the future can do for small businesses. There’s artificial intelligence capable of replicating a customer service rep over the phone (techies call it a “chatbot”), updating one’s supply list in real time, or virtual technology that allows real estate agents to take their clients on a virtual tour of a home without having to step foot in it. “What we have to do is expose small business owners to emerging technologies, not in a

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