Con Edison officials said their crews were continuing to work “around the clock” in steamy temperatures to restore service to the thousands of customers affected by a recent power outage.

 

On Tuesday, June 24, at around 8 a.m., they said they had restored service to more than 34,700 customers in The Bronx who had been affected by the heat and humidity, up from 10,700 on Monday night.

 

Company officials said late on June 23 the teams were working to restore service to around 4,019 customers across the City and Westchester County who remained out of service as of that date and that of these, most were in the northern and central areas of the Bronx.

 

As of June 25, at 7 p.m., according to Con Ed’s outage map, while there were only 390 Bronx customers without power in the Pelham section of The Bronx and some others in Castle Hill, there were 9,691 customers broadly without power across New York City and Westchester County as a whole. By 7.30 p.m., that had changed to 2 customers without power in The Bronx, and 9,547 across New York City and Westchester County.

 

As of  June 25 at 7 p.m., Con Ed had restored power to 3,626,606 customers following 214 different power outages across New York City and Westchester County.

 

Meanwhile, NYC Department of Environmental Protection (DEP) has been warning against the illegal opening of fire hydrants amid the ongoing heatwave.

 

They said the heat, humidity and customers’ needs to run their air conditioners to stay comfortable are placing stress on electric delivery equipment.

 

Con Edison has asked customers to use energy wisely during the heat, saying it helps customers save money and helps Con Edison keep service reliable. The company is asking customers to refrain from using intensive appliances such as washers, dryers, and microwaves during peak hours.

 

The company also asks customers to refrain from charging their electric vehicles unless necessary.

Additionally, the company is also asking customers to limit “unnecessary use of air conditioning.” Officials say if you have two air conditioners, use only one and set it to the highest comfortable temperature.

 

On Wednesday evening, NYC Mayor Eric Adams issued a statement on the situation, saying, “We’re approaching a period of peak energy use, and I’m asking all New Yorkers to help ease the strain on our power system. If you can, set your air conditioner temperature to the highest comfortable setting, turn off any appliances you’re not using, and hold off on running large appliances until after 10 PM. If you have more than one air conditioner, try to use just one. This heat wave is almost over. Let’s keep looking out for one another and keep our city running strong.”

 

Customers can report outages and check service restoration status at www.conEd.com/reportoutage, or with via the mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

When calling, customers should report whether their neighbors also have lost power. Customers who report outages will receive updates with their estimated restoration times as they become available.

 

Customers can follow Con Edison on X or like us on Facebook for general outage updates, safety tips and storm preparation information.