The Norwood News and WFUV continue their five-part series profiling ongoing challenges impacting the Bronx. When Dr. Eric Gayle, a family physician, began treating patients in the Bronx 20 years ago, assessing a patient’s ability to comprehend health information, known as health literacy, wasn’t part of his initial health assessment. That changed after a surprising revelation made by one of his long-standing patients. Despite his patient telling him she understood how to read directions he wrote on the back of a prescription, Dr. Gayle soon learned he was misled. His patient didn’t know how to read. “I was stunned,” says

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